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How do I send an announcement?

Create and send an announcement to communicate with employees in Shifty.

Overview

Announcements in Shifty allow managers and admins to communicate important updates, reminders, and information to employees. Announcements can include written messages, images, lists, attached Shifty content, surveys, and polls.

Announcements can be sent immediately, scheduled for later, or set to repeat. This helps teams share information clearly and keep employees updated in the app.

How to Send an Announcement

  1. Open the Shifty web app.
  2. Select Announcements.
  3. Select Create a New Message.
  4. Enter a title for the announcement.
  5. Add the message content.
  6. Use the plus icon to add message elements, such as:
    • Headings
    • Photos
    • Lists
    • Other available content blocks
  7. Select Add Content if you want to attach existing Shifty content.
  8. Search for and select the content you want to attach.
  9. Save and attach the content.
  10. Select Save.
  11. Choose when the announcement should be sent:
    • Send now
    • Send at a future date and time
    • Repeat on a schedule
  12. Choose whether to pin the announcement.
  13. Select the audience for the announcement.
  14. Schedule or send the announcement.

Adding Shifty Content to an Announcement

Announcements can include existing Shifty content. If the content exists in Shifty, it can be attached to an announcement.

Examples of content that can be attached include:

  • Menu items
  • Flashcards
  • Training shifts
  • Pop quizzes
  • Resources
  • Recipes

Creating New Content While Building an Announcement

New content can also be created while building an announcement.

For example, you can create and attach:

  • A survey
  • A poll

When creating a survey, you can choose whether the survey is anonymous. Survey questions can include different answer types, such as:

  • Yes or no
  • Multiple choice
  • Check all that apply
  • Text response

Choosing the Announcement Schedule

Announcements can be:

  • Sent immediately
  • Scheduled for a future date and time
  • Repeated on a schedule

Repeat options include:

  • Daily
  • Weekly
  • Monthly
  • Yearly

Choosing the Announcement Audience

Announcements can be sent based on:

  • All locations or specific locations
  • All departments or specific departments
  • All users or specific users

Pinning an Announcement

Pinning an announcement keeps it on the employee’s home screen after they acknowledge it. This is helpful when the announcement should remain available for reference.

Things to Know

  • Announcements are created in the Shifty web app.
  • Announcements can include text, images, lists, attached content, surveys, and polls.
  • Existing Shifty content can be attached to an announcement.
  • Surveys can be anonymous or not anonymous.
  • Announcements can be sent now, scheduled for later, or repeated.
  • Pinned announcements stay visible on the employee’s home screen after acknowledgment.

Example

A manager needs to announce a new margarita recipe to employees at one location. The manager creates an announcement, writes the message, attaches the margarita recipe, adds a short survey and poll, chooses the location audience, and sends the announcement immediately.