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How do I force quit the Shifty app on iOS?

Close and reopen the Shifty app when it freezes, stops responding, or does not load correctly on Apple devices.

Overview

Force quitting the Shifty app on iOS closes the app completely so it can reopen with a fresh session. This can help when the app freezes, gets stuck loading, does not respond as expected, or needs to refresh after a soft app update.

Shifty may occasionally receive updates that do not require downloading a new version from the App Store. In some cases, closing and reopening the app helps the device load the newest updates.

How to Force Quit Shifty on iOS

  1. Swipe up from the bottom of the screen and pause in the middle of the screen.
  2. Find the Shifty app in the app switcher.
  3. Swipe up on the Shifty app preview to close it.
  4. Return to the Home Screen.
  5. Tap the Shifty app to reopen it.

How to Force Quit Shifty on an iPhone with a Home Button

  1. Double-click the Home button.
  2. Find the Shifty app in the app switcher.
  3. Swipe up on the Shifty app preview to close it.
  4. Return to the Home Screen.
  5. Tap the Shifty app to reopen it.

Things to Know

  • Force quit the app when Shifty is frozen, stuck, not responding, or not showing recent updates.
  • Some Shifty updates may be applied without requiring an App Store update.
  • Closing and reopening the app can help Shifty load the newest available version.
  • Force quitting does not delete the app or remove user access.
  • After reopening Shifty, the user may need to continue the action they were trying to complete.
  • If Shifty still does not load correctly, restart the device and try again.

Example

A user opens Shifty and the screen does not respond after tapping a menu item. The user force quits the app, reopens Shifty, and tries the action again. This same process can also help if Shifty has received a soft update and the device has not loaded the newest version yet.