---
title: How do I add or update a Trainer note?
description: Leave or edit feedback on completed trainings from the app or WebApp
---

[Skip to content](https://kb.shiftyinc.com/how-do-i-add-or-update-a-trainer-note#main-content)

![shifty-logo-2026](https://kb.shiftyinc.com/hubfs/Shifty_2-Color%20Positive%20Hero_RGB.svg)

- [Shifty Home](https://shiftyinc.com/)

Open main navigation

Close main navigation

- [Shifty Home](https://shiftyinc.com/)
- [Contact us](https://www.shiftyinc.com/contact)

[Contact us](https://www.shiftyinc.com/contact)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Shifty Knowledge Base](https://kb.shiftyinc.com/?hsLang=en)
2. [Training](https://kb.shiftyinc.com/training?hsLang=en)

# How do I add or update a Trainer note?

## Leave or edit feedback on completed trainings from the app or WebApp

### Overview

Trainer Notes allow trainers to leave feedback about a trainee’s performance after completing a training. These notes help document strengths, areas for improvement, and overall readiness.

Notes can be added at the time a training is completed in the app or updated later in the WebApp. This flexibility ensures feedback can be captured and refined at any point after completion.

### How to add or update a Trainer note

**In the app (during training completion):**

1. Complete the training
2. Enter feedback in the **Trainer Note** field when prompted
3. Submit the training

**From the WebApp (after completion):**

**From the Training page:**

1. Navigate to **Training**
2. Select the **Completed** tab
3. Click on a completed training
4. Enter or update the **Trainer Note**
5. Click **Save**

**From the Employee Profile:**

1. Navigate to **Users**
2. Select the employee
3. Scroll to **Activity**
4. Click on a completed training
5. Enter or update the **Trainer Note**
6. Click **Save**

### Things to Know

- Trainer Notes are only available for **completed trainings**
- Notes can be added **during completion in the app** or **any time after in the WebApp**
- Notes can be **edited at any time** after completion
- Notes are tied to a **specific training instance**

### Example

A trainer completes a “Day 1: Follow One” training and adds a quick note in the app. Later, they open the same training in the WebApp to expand on the trainee’s performance and add more detailed feedback.

### Troubleshooting

**Trainer Note field is missing**

- Confirm the training status is **Complete**
- Notes are not available for scheduled or in-progress trainings

**Changes are not saving**

- Click **Save** after entering the note
- Refresh the page and re-open the training if needed

- [General](https://kb.shiftyinc.com/general?hsLang=en)
- [Account](https://kb.shiftyinc.com/account?hsLang=en#main-content)

    - [Signing In](https://kb.shiftyinc.com/account?hsLang=en#signing-in)
- [Training](https://kb.shiftyinc.com/training?hsLang=en#main-content)

    - [Training Paths](https://kb.shiftyinc.com/training?hsLang=en#training-paths)
- [Engagement](https://kb.shiftyinc.com/engagement?hsLang=en#main-content)

    - [Announcements](https://kb.shiftyinc.com/engagement?hsLang=en#announcements)
- [Scheduling](https://kb.shiftyinc.com/scheduling?hsLang=en#main-content)

    - [Time Off](https://kb.shiftyinc.com/scheduling?hsLang=en#time-off)
- [Settings](https://kb.shiftyinc.com/settings?hsLang=en)
- [Troubleshooting](https://kb.shiftyinc.com/troubleshooting?hsLang=en)
- [Checklists](https://kb.shiftyinc.com/checklists?hsLang=en)
- [Users](https://kb.shiftyinc.com/users?hsLang=en)

[![Shifty\_2-Color Negative Hero\_RGB](https://kb.shiftyinc.com/hubfs/Shifty_2-Color%20Negative%20Hero_RGB.svg "Shifty_2-Color Negative Hero_RGB")](https://shiftyinc.com)

Copyright © 2026, Shifty, Inc